Product Updates & Releases
The Set up payouts link now appears about 10 minutes after enrolling in Utility Connect, with clear status copy while the account is being created.
Read more →The close-conversation confirmation now has a "Don't ask again" checkbox, so working through a pile of inbox messages no longer means dismissing the same popup on every single one.
Read more →If an admin turned on a partner widget before you had ever opened Company Tab Preferences, you were left with the widget tab and none of the standard ones — no Notes, no Emails, no Texts — and the only way out was Reset to Default. The tabs now come back by themselves the next time you open a company.
Read more →Closing a text or call thread in My Inbox could fail with "Resource not found" — usually when you closed it moments after opening it. The conversation was always there; the app just lost track of which one you meant.
Read more →The webhook status on the Team Members phone-number screen said "Partly checked · 9 of 11 requirements pass" on numbers with nothing wrong with them. It now says "No problems found" and explains that a full check covers the last two.
Read more →On a lead sitting unclaimed in a pond you have access to, the contact record now shows every voicemail on it — including one left on a teammate's number. The left-nav Voicemails list stays scoped to you, as it always has.
Read more →Last Call Made, Last Communication and similar recency filters rounded to the calendar day instead of the real timestamp, and offered no unit smaller than a day. Both are fixed.
Read more →If your only claim on a contract was that it is assigned to a subteam you belong to, the contract appeared in your contracts list and then refused to open. It now opens, as the list already implied it would.
Read more →A step that could not complete used to stop the rest of the automation dead. A lost assignment write now lets the remaining steps run, the run itself ends Failed and names the step, and Retry re-runs the failed steps and picks the run back up from there — without re-sending the emails that already went out.
Read more →An imported date the system refuses to store — one before 1900, or one in the future that gets set back to the import time — used to disappear with no mention on the completion screen. Both now appear as warnings naming the column and quoting your original cell.
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